Mega Energy Resources
Mega Energy is a privately owned retailed electricity provider operating in the Texas marketplace. Mega Energy was founded in 2007 and provides retail and commercial electricity to consumers throughout the state of Texas.
Our Grading of Mega Energy
Customer Reviews of Mega Energy
Most Recent Mega Energy Reviews
I called about KH charges. Falen was very helpful. I am very happy with Mega Energy right now. — Jayne Bailey from North Bend OH
Every year when my energy plan is up for renewal I dread looking for the best rate pit there. A neighbor of mine referred me to Mega Energy and so I bit the bullet and called. The customer service rep was very polite, patient and helpful. I ended up signing up for 24 months in stead of 12 because the rate was a very decent rate. I access to online billing, auto draft, etc.
It was pain free. I have not had any issues with billing which was my main concern.
I would definitely refer this company to friends and family. — Alicia V. from Richmond TX
Love the company, excellent rates and great customer service. I would highly recommend this to my friends and family!!! — Anonymous from Sugar Land TX
4-5 Star Reviews: 12 (19%)
I called about KH charges. Falen was very helpful. I am very happy with Mega Energy right now.
3-4 Star Reviews: 1 (2%)
PROS: Love the price, no hidden fees, very basic and simple monthly billing statement.
CONS: Customer service seem a bit dry and lacks enthusiasm, the automated phone system using the 1800# kept disconnecting me, their web page has too many rate to choose from (32 rates can be a bit confusing), their web page also needs to have a link on how to renew your contract.
2-3 Star Reviews: 1 (2%)
Ok, so I signed up online for service after reading numerous complaints and everything is going ok. Received account conformation in mail 5 days later, still no problem. But after two weeks of requesting for a copy of my contract via phone and email nothing yet. I must admit the staff is not very professional, but what do you expect when rates are so low. I'm not excited about the idea of paying a fee if you pay online; this 2011 people come on. I would be very careful about signing up with this company.
1-2 Star Reviews: 25 (40%)
First of all, I don't know how did I get with them. I read some reviews that "they switch people based on a cold phone call". I don't have any supportive documents for me choosing them.
Second, they supposed to have "fixed rates for 12 months" (at least that's what I have on my electric company page as a note). However my rates changed a few month ago from 9 cents to 11. Without any notification...
And lastly... I decided to wait for their contract to expire mid August (to avoid $50 SCAM fee). And you know what? They silently moved "end of a contract" to mid of October. Again, with NO NOTIFICATIONS.
PS. They are not BBB accredited, but I think they have a rating of "F". Avoid them...
SCAM!!! SCAM!!! SCAM!!!
Mega Energy News
Mega Energy FAQs
Where can I order Mega Energy electricity?
Mega Energy does not have any electricity plans
Where can I order Mega Energy natural gas?
Mega Energy does not have any natural gas plans
What do customers think about Mega Energy?
That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Mega Energy customer review is 1.4 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.