Green Mountain Energy -- Profile Analysis

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Green Mountain Energy Company was founded in 1997 with the mission to change the way power is made. As the longest serving renewable energy retailer in the country, Green Mountain is a green power pioneer.


Our Rating of Green Mountain Energy




All Green Mountain Energy Plans  


Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
Best No Contract Plan
1 month
Variable Rate
8.49¢ / kwh
8.3% under market rate
Compared to the current NYSEG - Zone E rate of 9.2600¢ / kwh
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
9.99¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
10.99¢ / kwh
$0.00 monthly recurring charge
Best 24 Month Green
24 month
Fixed Rate
11.39¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
11.69¢ / kwh
$0.00 monthly recurring charge

Green Mountain Energy Plan Summary

Green Mountain Energy does not currently have any plans available on New York Energy Ratings.

We recommend plans from American Power & Gas and Major Energy instead.

View Green Mountain Energy Plans

Customer Reviews of Green Mountain Energy

Reviews Overall

30th place
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Most Recent Green Mountain Energy Reviews  


Thank You Green Mountain
During the winter storm here in Texas I was so nervous that my bill would go through the roof.
I was one of the lucky ones who did not lose power. I'm a senior and was very very concerned that I would experience price gouging. I did not and I can't tell you how proud I am to be a Green Mountain Energy customer because if it. As we know, other electric companies did try to price gouge.....So sad and so wrong during a time of great devestation....
My complete and sincere gratitude and compliments to Green Mountain Energy for their
honesty and obvious care and concern for their valued customers...
Thanks again and job well done
Green Mountain.
I will continue to recommend your services to family,friends and others...
Ms Sherry from McKinney TX

Very Happy with Green Mountain Energy
I normally never, ever take the time to write reviews but after seeing so many bad ones, I felt compelled to share my experience with Green Mountain Energy. I have been a completely happy customer with them, and their customer service is beyond great. No hidden fees, prices are exactly what we agreed to. I highly recommend this company. Also, during the Texas freeze this year, we NEVER lost power save for the couple hours in the middle of the night due to mandatory rolling blackout. Happy Customer from Spring TX

Love Green Mountain Energy
I've been with them for over 5 yrs. no gimmicks. not the cheapest rate but best bargain overall when you have stability of fixed rate and no unexpected fine prints. Truli from Richardson TX


4-5 Star Reviews: 62 (14%)



Big Fan of GME

As promised, the rate on my bill only increased slightly. I feel better paying my bill each month knowing it is going towards cleaner sources than before.

Five Stars from Syracuse, New York
June 13th, 2019

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 26 (6%)



No more Solar plans from a Green Company??

We put 1.75 MHZ into the grid this month and pulled ~1,100 KW and we got a bill for 90$ - how does that math work? I called Green Mountain to check and see if it was just an error but was informed that the plan we were on no longer exists (they did not contact me) and they ONLY have a month-to-month plan available now AND that is it - meaning the price can/will vary as Green Mountain deems necessary. Adding to this, what happen to the ~600 KW+ our panels put on the grid?? I was told by Green Mountain that the energy amount added to the grid by our panels was less than we burned as reported by Oncor. Sorry - I was born at night, but not last night. I have moved to Rhythm Ops, LLC and recommend all Solar panels owners using Green Mountain consider the same or plan on the month-to-month reality.

DDavis from Texas
August 30th, 2021

Billing & Account Management
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Pricing, Plans, & Promotions
How likely are you to recommend?

2-3 Star Reviews: 42 (9%)



Good past solar plans, not so much anymore customer service doesn't know their plans

I had Green Mountain Energy for the first two years I had solar panels on my house. The plans at that point were great, though now that they have expired their remaining solar buy-back plans are MUCH worse (can't be credited for excess generation in a month, no carryover, and <1:1 credit for even production up to your intake from the grid) so am looking elsewhere.

I understand companies are trying to figure out how to make money off this and experimenting with different plans so that was disappointing but not totally unexpected. What sparked me to write a review was that when I called to find out about switching to a plan still listed on their website but that errored when I tried to sign up, the person I spoke to really didn't know their plans (turns out the one I wanted is still listed on the website but no longer available, btw). I literally had to explain how the solar buyback works, how the charges on the EFL added up, etc., just to finally get to the point where he understood how their own plan worked - and then said "well, you should probably just sign up for this one we offer because you won't find anything better". Really frustrating. I was put on hold several times while I thought he was trying to find additional information or alternate plans, turns out he was just trying to figure out how the plans I had already explained worked.

Billing and account management while I had them worked fine, but disappointed at how drastically they curtailed their solar support and that in trying to find out what alternatives I had, I had to spend my time explaining how electricity charges work to their customer service person. It was a half-hour conversation where the only new information I got was "yes, that plan on our website is not actually available," which would've taken 20 seconds to say if they actually valued our time.

Mark from Texas
May 26th, 2022

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 259 (58%)