Our Grading of IDT Energy

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IDT Energy Plan Summary

IDT Energy does not currently have any plans available on New York Energy Ratings.

We recommend plans from Major Energy and XOOM Energy instead.

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Customer Reviews of IDT Energy

Reviews Overall

7th place
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Most Recent IDT Energy Reviews  


Awesome customer service
I really liked how friendly the people were who signed me up, at first I was kind of off put when they showed up at my door I thought they were trying to sign me up for something more expensive but after the phone call i my supply rate was cut by a third. Great company would recommend Lucas DeBauch from Columbus OH

Good
Essay Laura Safari from Norwalk CA

IDT Energy
The sales rep was very pleasant! He explained everything really well & definitely been saying money ever since 7 months in. Jay from Hackensack NJ


4-5 Star Reviews: 4 (44%)



Is ok

It was a pleasant experience

Dion from Jamestown, New York
February 27th, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 1 (11%)



Is ok

It was a pleasant experience

Dion from Jamestown, New York
February 27th, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

2-3 Star Reviews: 1 (11%)



No Notification Big Surprise

IDT Energy was my electricity supplier for almost 13 months. Received a decent 12 month fixed price but after 12 months the electric supply charge more than doubled as it defaulted to a variable rate. I called about 20 days into the 13th month and IDT rep could not tell me what my variable rate was. Company rep on a second call said they do not notify Maryland customers at or near contract end since the State does not require them to do so. Do the right thing...notify in writing (letter or email) that one's fixed price time period is ending and give the customer a choice not a deep supply price increase. Back with Pepco now where pricing is clear and future pricing is published.

Bill S from Maryland
June 19th, 2019

Billing & Account Management
Customer Service
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1-2 Star Reviews: 4 (44%)



Stay Away From IDT

I have contacted my City Council Representative regarding this company. They market by sending the most unprofessional people to your door who will say anything including lie to try and convince you to change your energy supplier. Today is Sunday and as we are sitting down for dinner someone starts knocking at my door. When I say I am not interested she says she will continue to come to my house until I speak to her. I am putting up a no trespassing and no solicitation sign to keep these people off my property. I am also contacting the neighborhood association to see what can be done. If your product has true value you do not need to use nefarious means to acquire and retain customers. Maybe a harassment suit is in order.

Joanne Brown from Maryland
July 18th, 2021

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IDT Energy News  


No applicable blogs have been written


IDT Energy FAQs  


Where can I order IDT Energy electricity?


IDT Energy does not have any electricity plans

Where can I order IDT Energy natural gas?


IDT Energy does not have any natural gas plans

What do customers think about IDT Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average IDT Energy customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

All IDT Energy Plans  


Plan Name
Company
/
Rating
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
24 Month Fixed Rate
24 month
Fixed Rate
9.20¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
11.19¢ / kwh
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
10.99¢ / kwh
$0.00 monthly recurring charge
Best Green Plan
12 month
Fixed Rate
10.59¢ / kwh
$0.00 monthly recurring charge
Best 24 Month Green
24 month
Fixed Rate
10.49¢ / kwh
$0.00 monthly recurring charge