Direct Energy -- Profile Analysis

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Direct Energy is one of the largest providers of energy and energy-related services in North America. With customers in all 50 states, 10 Canadian provinces, and Washington, D.C. Direct Energy has also shown to be a progressive company, developing new plans, products and technology that deliver consumer insights and resources to help them save money. The Nest Learning Thermostat, Plenti and their personalized Online Account Manager are all tools that Direct Energy puts in the hands of their customers to use less energy. They're also very progressive, with active social communities on Facebook, Twitter and Pinterest that help them stay in contact with their customers.

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Direct Energy Plan Summary

Direct Energy does not currently have any plans available on New York Energy Ratings.

We recommend plans from American Power & Gas and Verde Energy instead.

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Customer Reviews of Direct Energy

Reviews Overall

8th place
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Most Recent Direct Energy Reviews  


Big savings
Easy to switch Justin from Higganum CT

I finally got my new electric bill.
I couldn't respond to your request because you asked way before I got my new bill. With my old electric server my bill was over $500. Now this month my bill was $355, a big change. It should be even lower, but with Bidenomics and everything going up anyways, I don't know if I can cut my usage or if it's this incredible inflation. Time will tell. Doug from Mifflintown PA

Great price offered
I wish I had known earlier how easy it is to choose a provider with the best rates! It was very easy to switch provider to Direct Energy. Ginny T from East Bridgewater MA


4-5 Star Reviews: 298 (47%)



on-line signup with direct energy

in less that 10 minutes Kim had me setup for the fixed plan for electricity.

andrew from Binghamton, New York
December 7th, 2017

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
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3-4 Star Reviews: 32 (5%)