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Liberty Power was founded in Houston, Texas in 2001. While they do provide residential electricity, they specialize and concentrate on commercial electricity to businesses and government entities. Liberty Power is licensed to sell electricity in Connecticut, Delaware, Illinois, Massachusetts, Maryland, New Jersey, New York, Texas and Washington, DC.

Our Grading of Liberty Power

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Liberty Power Plan Summary

Liberty Power does not currently have any plans available on New York Energy Ratings.

We recommend plans from Major Energy and XOOM Energy instead.

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Customer Reviews of Liberty Power

Reviews Overall

36th place
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Most Recent Liberty Power Reviews  


Liberty power
I am paying only $40.00 bills every month! The amount of savings I have is amazingggg Denisse mimiaga from Grand Prairie TX

Majority Good Experience
We signed up with a door-to-door guy--he and his partner were very informative, personable, funny. He took lots of time and helped us look up our current provider and plan on my husband's phone. My only complaint is that he talked REALLY fast so there was lots of request for repeating--he always accommodated these requests and really wanted to be sure we understood everything.

Liberty appeared to be a better deal and so far our bills have supported this. I see other reviews about really big bills and wonder if those people were on an average billing plan before and with Liberty they are not. I did get hit with a cancellation fee from my previous company but was NEVER told that Liberty would cover that cost. I did get hit with late fees associated with being on their auto-pay feature and when I called was told that it is just an unfortunate fact that even if the lateness is caused by the banking system, they still consider it late. I take exception to that policy and will take the advice of another reviewer and just pay the bill myself, early. Customer Service, while delivering the company line, was very professional and empathetic. It wasn't his fault that the company has a stupid policy.

I have received my gift cards as promised and plenty of notification and instructions to take advantage of the rewards program--like other companies who offer such rewards programs (Credit Cards come to mind), it is a marketing/promo scheme for a variety of companies...I will use my reward dollars toward gift cards for places I already shop/eat.

I only gave a 3 star for recommending the company because I am still in my first year with Liberty so have not experienced a summer yet. Also, I am not in the habit of "recommending" utility companies to people I know. That's kind of odd to me.
Elizabeth from Waco TX

Pretty good
Nice pricing, customer service was prompt and knowledgeable. only took a few minutes to enroll Jjordan from Plano TX


4-5 Star Reviews: 8 (12%)



Liberty power

I am paying only $40.00 bills every month! The amount of savings I have is amazingggg

Denisse mimiaga from Texas
April 7th, 2021

Billing & Account Management
Customer Service
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Pricing, Plans, & Promotions
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3-4 Star Reviews: 4 (6%)



liberty review

They are mediocre and I feel like there are better companies out their that can exceed in the level of performance this company has to offer because they dont really give you offers like other companies do

pien from New York
March 15th, 2017

Billing & Account Management
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2-3 Star Reviews: 3 (4%)



Horrible

The reps are very unprofessional. They talk to you rudely. Dont waste your time.

Unsatisfied from Texas
June 12th, 2020

Billing & Account Management
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1-2 Star Reviews: 45 (67%)



Horrible!

Big time scammers! Bait & switch. Exorbitant prices. Horrible experience.

Rach from Texas
September 14th, 2021

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Liberty Power News  


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Liberty Power FAQs  


Where can I order Liberty Power electricity?


Liberty Power does not have any electricity plans

Where can I order Liberty Power natural gas?


Liberty Power does not have any natural gas plans

What do customers think about Liberty Power?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Liberty Power customer review is 1.3 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

All Liberty Power Plans  


Plan Name
Company
/
Rating
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
24 Month Fixed Rate
24 month
Fixed Rate
9.20¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
11.19¢ / kwh
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
10.99¢ / kwh
$0.00 monthly recurring charge
Best Green Plan
12 month
Fixed Rate
10.59¢ / kwh
$0.00 monthly recurring charge
Best 24 Month Green
24 month
Fixed Rate
10.49¢ / kwh
$0.00 monthly recurring charge