Cirro Energy -- Profile Analysis

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Cirro Energy provides energy to over 150000 customers in Texas, and has expanded to offer electricity plans in New York and Pennsylvania.


Our Rating of Cirro Energy




All Cirro Energy Plans  


Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
12 Month Fixed Rate
12 month
Fixed Rate
14.89¢ / kwh
11.0% under market rate
Compared to the current ConEd - Zone J rate of 16.7300¢ / kwh
$0.00 monthly recurring charge
Best No Contract Plan
1 month
Variable Rate
15.99¢ / kwh
4.4% under market rate
Compared to the current ConEd - Zone J rate of 16.7300¢ / kwh
$0.00 monthly recurring charge

Cirro Energy Plan Summary

Cirro Energy does not currently have any plans available on New York Energy Ratings.

We recommend plans from American Power & Gas and Verde Energy instead.

View Cirro Energy Plans

Customer Reviews of Cirro Energy

Reviews Overall

8th place
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Most Recent Cirro Energy Reviews  


Excellent, great company
I shopped around and discovered that TXU and Centerpoint have hidden cost that bring your bill up with unrealistic costs Jerry from Baytown TX

HONEST AND TRUE TO THEIR AGREEMENT
Five stars to Cirro Energy for Excellent Customer Service! I signed up for a flat rate electricity plan and it is unbelievably Great! From day one to the present I have been treated honestly, with care and concern by this company. My rate is as advertised and autopay is as agreed. Great Folks to deal with Great Price, Service with old school Integrity ! Thank you Cirro I Highly recommend your service. Roncha from Houston TX

Always Good Customer Service
Everything I talk to these people they are courteous, professional, attentive,, and the list goes on. I have Never experienced a rude individual. Even during the freeze when I know they had to be frustrated.... They just listen then respond. I have not once had to follow up on something they told me they would do. NOT ONCE!!! Do you know how rare this today. Most companies drill customer service about how fast t
you are to get them off the phone. If Cirro has this issue they do a great job of keeping it under wraps. I have never felt rushed or as if the CSR do not care. They are extremely thorough with their jobs for the most part. I love great customer service....
Thanks to all you for doing an outstanding job!!!
Amanda O. from Katy TX


4-5 Star Reviews: 41 (18%)



Excellent, great company

I shopped around and discovered that TXU and Centerpoint have hidden cost that bring your bill up with unrealistic costs

Jerry from Texas
March 6th, 2022

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 13 (6%)



Very good

very nice

abraham Samuel from Texas
September 10th, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

2-3 Star Reviews: 21 (9%)



Goodbye

I have been with Cirro since they first opened, I think in 2001. I just renewed at 11.00 cents per kwh and have a confirmation number. They are charging 12.72 cents. After 3 phone calls and a run around I gave up. Who would chose to pay 12.72 for something they can get for 11.00? Who? I have probably paid Cirro $100,000 over the years, and was basically shown the door.

Goodbye from Texas
August 25th, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 120 (52%)



Big mistake.

The one time I was allowed average billing my bill was never close to the same I'm one person I work all day 5 days a week and my electric bill runs between 250 and 300 explain that to me

Patricia from Texas
May 9th, 2022

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

Cirro Energy News  


No applicable blogs have been written


Cirro Energy FAQs  


Where can I order Cirro Energy electricity?

Cirro Energy does not have any electricity plans

Where can I order Cirro Energy natural gas?

Cirro Energy does not have any natural gas plans

What do customers think about Cirro Energy?

That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Cirro Energy customer review is 2.1 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.


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