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Cirro Energy provides energy to over 150000 customers in Texas, and has expanded to offer electricity plans in New York and Pennsylvania.


Our Grading of Cirro Energy

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Cirro Energy Plan Summary

Cirro Energy does not currently have any plans available on New York Energy Ratings.

We recommend plans from Public Power and Constellation instead.

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Customer Reviews of Cirro Energy

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Most Recent Cirro Energy Reviews  


ok
bery good rafaelvargas from North Richland Hills TX

Review
Easy transition - great monthly average program, used 2nd month of service! Dreed from Colleyville TX

Cirro Energy
Easy to sign up, accepted my CC for billing and not one problem so far. Mike from Baytown TX


4-5 Star Reviews: 35 (17%)



ok

bery good

rafaelvargas from Texas
August 4th, 2020

Billing & Account Management
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How likely are you to recommend?

3-4 Star Reviews: 12 (6%)



They Are Much Improved

Had a bad start w/their independent vetting agency on sign up, and they are aware, however if your a responsible payer (no excuses for not watching your finances) they have been great to both my neighbor and myself. They came through on a difficult circumstance where my neighbor was scammed by Smart Energy, while she was a contracted Cirro customer, and they came through w/flying colors. She is still w/Cirro now.

Great Company if your $Responsible from Pennsylvania
May 19th, 2019

Billing & Account Management
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2-3 Star Reviews: 20 (10%)



Lied to

I liked the billing , but I canceled the service and got another bill . I call billing they told me it was my finial bill. I never heard anything more , and then I get a letter from collection company . I called Cirro billing and was told it was for the next month that I did not live there for . I was also told I owed nothing else . I had to pay it , and I am a widow now I have that on my record . So the house I lost had two electrical companies for one month. I was lied to that I payed my final bill .

Bad information from Texas
July 12th, 2020

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1-2 Star Reviews: 105 (50%)



Avoid!

My company had done business with Cirro Energy for several years. My contract expired and my rate more than tripled. No warning, no phone call, no email, they just raised the rate costing me thousands. I have contacted them twice to try and resolve the issue and both times I got too bad, you should have known when your contract expired. They are vultures and it was during a time that our business had been shut down due to Covid. AVOID doing business with Cirro at all costs!

Curtis from Texas
June 19th, 2020

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Cirro Energy FAQs  


Where can I order Cirro Energy electricity?


Cirro Energy has electricity plans in Texas

Where can I order Cirro Energy natural gas?


Cirro Energy does not have any natural gas plans

What do customers think about Cirro Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Cirro Energy customer review is 2.2 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

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