Recent Bad Reviews

“  I was contacted about switching to their .049 rates and that it would be variable and I would be informed every month what the new rate would be so I could cancel or continue. After my first initial bill I received one letter saying that the rate would be 8.9. I just received my latest bill and my current rate is $.14 per kilowatt, which is outrageous. I was never told it was going to be that high. When I signed up, the spokespersons said I would be informed. When I called them, I was just told that they dont inform people. All they did was send me a letter saying that my current rate was going to expire and that there was nothing to be done. Do not give them business as they are extremely dishonest about their rates. ”

“  Your bill will have a supply charge 3x your actual usage charge which make zero since. This should be illegal but NYS Governor is doing nothing. ”

“  door knocker comes up in his direct energy uniform. I immediately say no, I don't want your service. He says you already have it. I say no thanks. He opens a little notebook telling me my prices are skyrocketing and he can show me the rates. I say NO again and am forced to slam the door in his face. He is lucky I didn't step out and shove him down the steps. NO trespassing signs should tell him NO but he just didn't get it. ”

“  I don't really have an experience. Nobody's ever reached out. Nobody's ever called. I was supposed to get a discount credit. Never got that.So i'm switching companies, but don't forget when you switch.Whatever you have saved up doesn't go with you.So it's better to switch and win or once everything's used up ”