Recent Bad Reviews


Recent Complaints and Negative Reviews (47 reviews)



Difficulties Obtaining Residential Electric Service

(1.4 / 5)

“  I was very disappointed with my experience trying to establish residential electric service with Reliant Energy. The process was unnecessarily difficult, and I received unclear information and inadequate assistance in resolving the issues. After several attempts, I ultimately canceled my service request and chose another energy provider. Unfortunately, Reliants customer service experience cost them my business. ”

— J.Hammonds
August 29th, 2026

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Reliant


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Awful

(1.4 / 5)

“  I signed up for a rate and some error I didn't get the rate. My bill the next month was sky high. They said they would give me the rate for the next month and provided some credit. Then I call the next month to confirm and they say they still are not sure I got the rate. Unbelievable ”

— Heather
March 18th, 2026

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American Power & Gas


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Do not use them!!

(1.4 / 5)

“  They offer you a promtion price and then double the price when the promotion expires. ”

— Jim
March 12th, 2026

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American Power & Gas


Billing and Account Management
Customer Service
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