Recent Complaints and Negative Reviews (58 reviews)
Switch Before Your Plan Expires
“ They rates increase astronomically once the plan expires. Consider this when signing up! ”
January 26th, 2026
Lies, lies and more lies
“ Was offered a variable rate but told don't worry, we wouldn't want to lose your business, so we will be competitive and cheaper than what AEP charges. WRONG! And if the rate is high, was told to call them (Major Energy) and we will help you out. WRONG! When I called back to speak to the person who signed me up, was told no such employee existed. The supplier portion on my bill is 70% more than I would have paid had I stayed with AEP. I should have known better than to fall for the sales pitch. Don't believe their lies!! ”
December 17th, 2025
Disappointing experience after 4 yearsloyalty gets you "gimmick" rates that cost more
“ I have been a Reliant customer since August 2022. Expecting a fair retention rate after 4 years of loyalty, I was instead offered the Power Savings 24 plan. The pitch focused heavily on an "advertised" 12.9 average rate, but that price requires using at least 2,000 kWh per month to get a $150 bill credit. Like most homes, my usage drops below 2,000 kWh during off-peak months. In those months, the credit disappears, and the rate jumps to an un-discounted 20.220.7 per kWh. Running my actual usage through their formula showed this "loyalty offer" would cost me roughly $3,722 a year, nearly $670/year more than flat-rate competitor plans. Relying on misleading credit tiers to inflate bills on loyal customers is deeply disappointing. I am taking my business elsewhere. ”
September 7th, 2026
lousy service
“ Signed a contract with Constellation in Feb.2026 and they fell through by not transferring my account. I was charged the highest rate by Georgia Power because of no contract. I paid $150 more for the month of Feb. than usual. I would never recommend Constellation! ”
April 11th, 2026
Much more expensive
“ Much more expensive than AEP. ”
February 23rd, 2026
Gouge you after introductory rate ends
“ Even if you change carriers before the introductory plan ends, there is a month or two for transition to take effect (which is horrible in itself). Rate more than doubled during that interim. Not worth 3 mos of low rate. ”
January 15th, 2026
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