Billing Problems and Complaints (615 reviews)
Happy 4 year customer
“ I've been a customer with Constellation for 4 years and have generally had a positive experience with them as my electricity provider in NY state. While I am cancelling my plan with them this is because they have discontinued their green/renewable energy plan for NY residents. Generally the fixed rates were very reasonable for the wind plan (8 - 10c/kWH) and I did not run into any billing or account issues and would recommend them to other NY residents who aren't looking for a green electricity supplier. ”
May 12th, 2021
Better than people say
“ I have averaged about 10 cents per Kwh and never had an issue with billing or hidden fees. Maybe other users didn't read their plan. ”
January 16th, 2021
Time to Review Gas Providers
“ The only experience, other than monthly billing and analysis I receive for the prior months activity was the actual placing of our order. ”
October 13th, 2020
Changing provider
“ No billing yet. Only one account inquiry no problem. Customer assistance number hard to figure out, ”
September 17th, 2020
What can I say they bill me monthly for electricity
“ I had no issues with billing which is usually the cause to hate them. I had an issue with signing up since I had my credit locked. I wish they would tell online you who they use to check your credit so people can unfreeze or unlock their credit before hand. Like all electric company's they get you in with a good rate then charge a lot more to renew, but all companies do that. All that being said it was a good experience with them and I wish I could stay with them but on to the next with a better rate. ”
September 2nd, 2020
New York Energy News:
NY Now Offering Inflation Reduction Act Home Energy Rebates
Five Ways to Slash Your NY Electric Cooling Bills
How to Inspect Your AC System
Upstate Spring Cleaning Energy Saving Tips
HEAT Act Heats Up NY Energy Debate
How do I find the cheapest electricity in Albany?
New York Offers New Offshore Wind Contracts
Why Are Con Edison Charges So High?
Super Bowl Party You Really Can Afford in Albany
New York Energy Ratings Resources:
10 Quick Energy Saving Tips
Help me understanding my ConEd Electricity Bill
New York Electricity Cancelation Fees
Central Hudson Switching FAQs
What's an ESCO? How You Can Save On Your ConEd Bill
National Grid Switching FAQ
New York Electricity Deregulation
NYSEG Switching FAQ
Orange and Rockland Switching FAQ
New York Electricity Switching FAQ
Types of Electricity Contracts in New York
Understanding your Central Hudson Electricity Bill
Understanding Your National Grid Electricity Bill
Understanding Your NYSEG Electricity Bill
Understanding your Orange and Rockland Bill
Why Use NY Energy Ratings
How We Score New York Energy Providers
New York Customer Rights and Energy Providers
New York Green Energy Requirements
High Electricity Bill - Here's What You Can Do
New York Energy Choice
How to Switch from Your New York Electricity Provider
New York Electricity Choice
New York Energy Stats

