Reviews for Orange & Rockland

Updated: July 2026

The best review categories for Orange & Rockland are the order experience, with an average of 2.0 stars, and their customer service, with an average of 2.0 stars.

Most Recent 2 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Excessive charges & cannot accommodate customers
I cannot begin to explain the excessive charges we receive in bills monthly. Its almost criminal. We conserve soo much, we live with lights off constantly, conserve heat & a/c to the point of always being uncomfortable. We are still bill $500-$800 at any one time. Its outrageous to be charged this for using the bare minimum, as were always cold or hot and function with no lights on at least 18-20hrs a day to preserve. But we pay as if we are living comfortable and we are not. Its unacceptable. On top of this, there are power outages all the time. They cannot accommodate their bill cycles to allow for you to be able to pay these extremely questionable rates at a more convenient time for the customer. I am beginning to despise New York and its crippling prices to live. There is no quality of life here.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Rockland Customer from Congers, NY on October 27th, 2023



Most Recent 1 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Getting burned
Customer service stinks in every way
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

On Fire from Monsey, NY on March 5th, 2024