Reviews for New York State Electric and Gas

The best review categories for New York State Electric and Gas are their plans and pricing, with an average of 1.0 stars, and the order experience, with an average of 1.0 stars.


Recent Good Review from Veronica

NYSEG - Easy and Afordable
The account was easy to set-up and manage online. The customer service attendant was clear and helpful. I would recommend to anyone looking for a reliable utilities provider.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Veronica from Ithaca, NY on February 9th, 2017


Most Recent 5 Star Reviews

2 Customer Reviews Written Overall

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Likely to recommend
NYSEG - Easy and Afordable
The account was easy to set-up and manage online. The customer service attendant was clear and helpful. I would recommend to anyone looking for a reliable utilities provider.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Veronica from Ithaca, NY on February 9th, 2017
Simply the best
These guys are top notch!! Always very friendly when i call and very easy to work with! The service techs are fast and very respectful, very affordable all around 5 stars!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Jeremiah K from Windsor on December 31st, 2016



Most Recent 4 Star Reviews

3 Customer Reviews Written Overall

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Very good service
I just had my gas meter replaced and they were very helpfull and explaned everything to me in detail
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Burrell from Binghamton, NY on February 8th, 2017
Good Experience Overall
NYSEG has a reliable provider. I haven't faced any issues with the quality of power and the billing since I joined in.
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Likely to recommend

Neil from Ithaca, NY on February 6th, 2017
Good customer service
Nyseg was very helpful with an issue I had. They are professional and I haven't had any problems with their service. Overall a good experience with the company.
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Likely to recommend

Mo from Harpersfield on January 11th, 2017



Most Recent 1 Star Reviews

1 Customer Reviews Written Overall

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Likely to recommend
Never again, worst in every way
Would need a larger box, just overall the worst experience with them.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Former Customer from Wilmington, NY on May 11th, 2022