New York State Electric and Gas Customer Reviews

The best review categories for New York State Electric and Gas are their plans and pricing, with an average of 1.0 stars, and the order experience, with an average of 1.0 stars.

Quick Links

Reviews by Star

Recent Good Review from Veronica

NYSEG - Easy and Afordable

The account was easy to set-up and manage online. The customer service attendant was clear and helpful. I would recommend to anyone looking for a reliable utilities provider.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Veronica from Ithaca, NY on February 9th, 2017

Most Recent 5 Star Reviews

2 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

NYSEG - Easy and Afordable

The account was easy to set-up and manage online. The customer service attendant was clear and helpful. I would recommend to anyone looking for a reliable utilities provider.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Veronica from Ithaca, NY on February 9th, 2017

Simply the best

These guys are top notch!! Always very friendly when i call and very easy to work with! The service techs are fast and very respectful, very affordable all around 5 stars!

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Jeremiah K from Windsor on December 31st, 2016

Most Recent 4 Star Reviews

3 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Very good service

I just had my gas meter replaced and they were very helpfull and explaned everything to me in detail

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Burrell from Binghamton, NY on February 8th, 2017

Good Experience Overall

NYSEG has a reliable provider. I haven't faced any issues with the quality of power and the billing since I joined in.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Neil from Ithaca, NY on February 6th, 2017

Good customer service

Nyseg was very helpful with an issue I had. They are professional and I haven't had any problems with their service. Overall a good experience with the company.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Mo from Harpersfield on January 11th, 2017

Most Recent 1 Star Reviews

2 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Gas turn off

Owners of a three apt. bldg. Gas was turned off on a Friday (all accounts paid and current) to all tenants by a 3rd party. One tenant called 3d party and let them in on Jan. Owners never notified
Owner (me) about any issue. Called cust. service from Myanmar S. E. Asia to address this issue and cust service hung up on us.