Most Recent 1 Star Reviews
1 Customer Reviews Written Overall
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| Likely to recommend |
Difficult to deal with, deceptive & pushy
| I agreed to a 6 month fixed rate with this company. We then moved to a new apartment. My husband spent an hour on the phone with them trying to reset our contract with them, which is annoying because we are now under contract with them for significantly longer than the initial 6 months. WE received the new welcome package the same day we received a $100 bill for breaking our contract. Why will I arrange to keep them as a provider if they will charge $100 anyway? And it is annoying having to spend so much time on the phone to resolve these issues | |||
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| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Tamara
from
Ghent, NY
on
November 20th, 2017
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