Reviews for Inspire Energy

Updated May 22, 2024

The best review categories for Inspire Energy are the order experience, with an average of 2.5 stars, and their billing & account management system, with an average of 2.5 stars.


Recent Good Review from Ty

Inspire- affordable, transparent and great customer support.
Inspire has been the best both in terms of communication and transparency. Have answered all my questions and even allow for more predictability on my monthly electricity bills.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Ty from Grand Island, NY on July 11th, 2021


Most Recent 5 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Inspire- affordable, transparent and great customer support.
Inspire has been the best both in terms of communication and transparency. Have answered all my questions and even allow for more predictability on my monthly electricity bills.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Ty from Grand Island, NY on July 11th, 2021



Most Recent 1 Star Reviews

3 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
SCAM!!
Signed up in BJs, should have known better.
Hard to reach anyone at this company, which is never a good sign.
But, then, after the "introductory rate," price per kwh TRIPLED!
That new rate was DOUBLE what I was paying before.
Cannot say anything good about Inspire Energy.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

FactChecker from Schenectady, NY on March 14th, 2024
Another SCAM
When I signed up I was reluctant. The gentleman promised me a $100 Gift card fajita for signing up which I never received after multiple calls. I was also told my energy charges from Inspire would be 59.99 a month on MAX . I have been charge out of the last 9 months 79.99 on average but as high as 159.98 a month. I have called multiple times to wait on hold for almost an hour to just have the call hung up. I cant even get a hold of customer service to cancel it for months now!! I have one adult one small child in a home completely energy efficient and remodeled my old electric bill before enrolling in this was half of what I am charged now. DONT WASTE YOUR MONEY ON THIS COMPANY!!!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Alanna from Rochester, NY on April 22nd, 2022
Increase in Bill
Since I could not write a review until I received my first bill, here it is, my bill increased $56 per month.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Mark Babbage from Ithaca, NY on November 19th, 2021