Reviews for Green Mountain Energy

Updated: September 2026

The best review categories for Green Mountain Energy are their plans and pricing, with an average of 1.0 stars, and the order experience, with an average of 1.0 stars.

Most Recent 1 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
2x kWh Cost
I met a representative at a local grocery store. I had luck saving money on my energy bill prior with other companies so I gave them a shot. The Representative talked a good talk and had data to back up what he was selling. The papers showed all the odd ball charges imposed by Grid, which amounted up to rough 50 some odd dollars. I had inquired about the cost of the kWh as this and the delivery fees due to attenuation over distance are what really cost us in the long run. I had been assured that the price per kWh would not change. So to my surprise getting a 550 electrical bill as opposed to the 50ish dollars off of the original bills which usually came in around $180 to $250 per month. If I was saving dollars we should have seen $130 to $200 not $550.
National Grids going rate is .06X cents per kWh in my service area, Green Mountain is charging me .14 cents per kWh in my service area.
I will be filling a complaint with my states Public Service Commission and the Hotline for Competitive Energy Complaints. Twice the cost is not competitive.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Joe from Watervliet, NY on August 6th, 2024
Thank you for your review. We would like to review your account with you and see if there is anything we can do to resolve this issue. Please send us an email at Feedback@GreenMountain.com with your account #, REF #1796 and additional information.
— Green Mountain Energy