Reviews Overview
The best review categories for Verde Energy are their billing & account management system, rated at 1.7 out of 5, and the order experience, rated at 1.3 of 5.
5 Stars
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4 Stars
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3 Stars
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2 Stars
0%
 
1 Stars
100%
 

Most Recent 1 Star Reviews

3 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Shady company! Avoid!
My past energy supplier merged with Verde as far as I know, and I randomly received a letter in the mail stating I was now a Verde customer. This resulted in my supply energy charge to be twice the average price of electricity. When I cancelled the account, they charged me a customer charge for no reason.
It look hours on the phone to get my money back.
Avoid this company at all cost!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Worst Experience In My Lifetime from Brooklyn, NY on January 29th, 2019
Not Impressed
I found this energy supplier and tried to sign up. After spending 2 hours on the phone trying to register with them I thought I was all set. Little to my surprise they called me back because they forgot information. They promised ne a gift card worth $50 and said I was all set. I never received a gift card and they never signed me. I callled to see about the gift card and was told i am not partnered with them. What a waste of time. Customer service was very unhelpful they didnt know what they were doing. Please try another energy company first. Save yourself the let down!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Much Improvement Needed from Syracuse, NY on March 8th, 2017
Makes your bill higher
I signed up thinking I would save money, but my energy bill almost doubled with the first bill I recieved. My supplier charge alone was more than my bill for electricity! I was very unhappy with their services and when I tried to cancel, it took three months to remove them! I was not happy.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Makes Your Bill Higher from Syracuse, NY on March 8th, 2017



All Verde Energy Electricity Plans

Plan Name
Company
/
Rating
Length
Price
VS. ConEd - Zone J
12 Month Fixed Rate
12 month
Fixed Rate
10.49¢ / kwh
9.3% under market rate
Compared to the current ConEd - Zone J rate of 11.5700¢ / kwh
24 Month Fixed Rate
24 month
Fixed Rate
10.39¢ / kwh
10.2% under market rate
Compared to the current ConEd - Zone J rate of 11.5700¢ / kwh