Verde Energy Customer Reviews

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Most Recent 1 Star Reviews

3 Customer Reviews Written Overall

Plans & Pricing
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Customer Service
Account Management
Likely to recommend

Shady company! Avoid!

My past energy supplier merged with Verde as far as I know, and I randomly received a letter in the mail stating I was now a Verde customer. This resulted in my supply energy charge to be twice the average price of electricity. When I cancelled the account, they charged me a customer charge for no reason.
It look hours on the phone to get my money back.
Avoid this company at all cost!

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Worst Experience In My Lifetime from Brooklyn, NY on January 29th, 2019

Not Impressed

I found this energy supplier and tried to sign up. After spending 2 hours on the phone trying to register with them I thought I was all set. Little to my surprise they called me back because they forgot information. They promised ne a gift card worth $50 and said I was all set. I never received a gift card and they never signed me. I callled to see about the gift card and was told i am not partnered with them. What a waste of time. Customer service was very unhelpful they didnt know what they were doing. Please try another energy company first. Save yourself the let down!

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Much Improvement Needed from Syracuse, NY on March 8th, 2017

Makes your bill higher

I signed up thinking I would save money, but my energy bill almost doubled with the first bill I recieved. My supplier charge alone was more than my bill for electricity! I was very unhappy with their services and when I tried to cancel, it took three months to remove them! I was not happy.