Wonderful
I couldn't be happier.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Jamie from Jacksonville on October 17th, 2012
You made our day! Were always happy to hear about positive experiences from our customers
— Constellation
Too many phone calls
Constellation had a very difficult time setting up my account
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Soccermom from Mahopac, NY on August 31st, 2020
It's a toss up between pretty bad and positively awful
Three months and three customer service calls to get the billing right. Cannot tell me whether I will get a check or credit on Con-Ed account for their overfilling
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

JLC from White Plains, NY on December 26th, 2019
Terrible follow through on promises
We had adjustments needed for two business accounts. It took 4 months and many calls to get it done, despite repeated promises to have it done immediately. As well, their online "energy manager" is never current with what the billing department has received, so you can't confirm account status effectively. I do not recommend using them.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Richard Maxwell from Ithaca, NY on October 26th, 2018
Constellation Energy Group Honest Review
I've been with constellation for a few years. I noticed the rate was always lower than my utility's. My bill doesn't change much either unless I'm using more electric than usual.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Jhon Cooper from New York City, NY on April 3rd, 2017
Thank you for taking the time to give us feedback. It is through feedback such as yours that we are able to provide our customers with the best experience possible. Dont hesitate to reach out to us with any questions you may have.
— Constellation







Reviews Overview
The best review categories for Constellation are their plans and pricing, rated at 2.7 out of 5, and their billing & account management system, rated at 1.7 of 5.
5 Stars
0%
 
4 Stars
25%
 
3 Stars
0%
 
2 Stars
25%
 
1 Stars
50%
 
1.6 / 5
Overall
2.7 / 5
Price, Plans and Promotions
1.3 / 5
Order Experience
1.3 / 5
Customer Service
1.7 / 5
Billing and Account Management
1.0 / 5
Likely to Recommend
About Constellation



All Constellation Electricity Plans

Plan Name
Company
/
Rating
Length
Price
VS. Consolidated Edison - Zone J
12 Month Plan
12 months
8.99¢ / kwh