The best review categories for Abest Power & Gas are their customer service, with an average of 2.0 stars, and their billing & account management system, with an average of 2.0 stars.




Reviews Overall
8th
Plans & Pricing
7th
Order Experience
9th
Customer Service
8th
Billing & Acct Mgmt
7th
Likely to Recommend
8th

Recent Good Review from Mayleen Mueller

Great company
I signed up with them in january of this year and i hadnt have any problems with my rate and i already received all my reward cards
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Mayleen Mueller from New York, NY on October 18th, 2019


Most Recent 4 Star Reviews

2 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Great company
I signed up with them in january of this year and i hadnt have any problems with my rate and i already received all my reward cards
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Mayleen Mueller from New York, NY on October 18th, 2019
Fair and Consistent
I enrolledd with Abest power and gas in March 2018. They lowered my rate significantly and I havent had a problem with it since. Fair price and hardly varies
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Marvin from Binghamton, NY on September 26th, 2018



Most Recent 2 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Do your research first
I got sucked in with the promise of a better rate. I didn't have them for long (maybe 6 months) and I just happened to call the power company for something service related. I had to look at my bill for the account number and was shocked to see that my latest bill was so high. I asked the rep what my ABest rate was and learned that it was over $.09/kwh-fixed. Through the power company, it was $0.04 variable, but had not gone above $0.06 in the past year. I've been charged double what I would have been. Luckily, they made it easy for me to switch back. I'll never make that mistake again!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— A Williams from Buffalo, NY on October 14th, 2020



Most Recent 1 Star Reviews

6 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
They Are the worst, Cancel this service asap, stay with your local energy company.
I looked at my bill one day, my local energy was $233.80 and Abest was $309.18 making my bill a total of $542.80, avoid this company like your savings and finance depends on it because you will not be saving any money at all.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— AJ from Carmel, NY on May 7th, 2021
They raise rates after giving somewhat fixed rate
When realized I was paying more than Con Ed charges, I called and was promised my rate would not reach double digits again due to high prices I was charged. They kept that promise for a year as I kept an eye on my bill. After that it was random. I have been charge 16-17 cent per kWh at least 2x amount with con ed. I called again to try to some refund for overpriced months and was told I am already on family and friends plan and had the lowest prices already. NOT TRUE! I checked. I gave their customer service 2 stars because the first time they tried. But after that, one call back never came. The other recent call I discussed above.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Mylee from New York, NY on March 25th, 2021
Price jumped 3x after 6 months
Seems like a scam. The initial rate was good, but suddenly the price jumped 3x after about 6 months. They gave no indication of why.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Shawn from Ithaca, NY on September 21st, 2020
Total ripoff!
Switch and my energy cost doubled! They constantly call on the phone trying to get me back saying they are NYSEG and Ive been over billed. Annoying to say the least!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— P Steward from Randolph, NY on July 24th, 2020
Con Artists At Best
Was promised all kinds of savings and within a couple of months my electric bill doubled, cost more for abest supply than for energy used, a total rip off
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Gary Panek from Afton, NY on March 19th, 2019
Intro rate then HUGE price jump
Salesman promised me 4.9 cents and that I would be saving 20%. Got 4.9 cents the first month. Just got the 2nd bill and it is .0699 (7 cents per kwh). I checked with my local utility and I would have paid 4.5 cents per kwh if I would not have switched over. Rip off.... Called the ABest contract number on my bill and got a voice mail.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— John from Naples, NY on December 26th, 2018



Electric Plans & Rates


Recommended Plans
All Plans
Plan Name
Company
/
Rating
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
New York Green 12
Info
12 Month Fixed Rate
12 month
Fixed Rate
8.19¢ / kwh
$0.00 monthly recurring charge
New York Green 12
Info
Best Green Plan
12 month
Fixed Rate
9.49¢ / kwh
$0.00 monthly recurring charge
New York Green 24
Info
Best 24 Month Green
24 month
Fixed Rate
9.39¢ / kwh
$0.00 monthly recurring charge
New York Green 24
Info
24 Month Fixed Rate
24 month
Fixed Rate
7.89¢ / kwh
$0.00 monthly recurring charge