Reviews Overview
The best review categories for Abest Power & Gas are their customer service, rated at 2.4 out of 5, and their billing & account management system, rated at 2.4 of 5.
The best review categories for Abest Power & Gas are their customer service, rated at 2.4 out of 5, and their billing & account management system, rated at 2.4 of 5.
Recent Good Review from Mayleen Mueller
Great company
| I signed up with them in january of this year and i hadnt have any problems with my rate and i already received all my reward cards | |||
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| Likely to recommend |
—
Mayleen Mueller
from
New York City, NY
on
October 18th, 2019
Most Recent 4 Star Reviews
2 Customer Reviews Written Overall
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Great company
| I signed up with them in january of this year and i hadnt have any problems with my rate and i already received all my reward cards | |||
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| Likely to recommend |
—
Mayleen Mueller
from
New York City, NY
on
October 18th, 2019
Fair and Consistent
| I enrolledd with Abest power and gas in March 2018. They lowered my rate significantly and I havent had a problem with it since. Fair price and hardly varies | |||
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| Likely to recommend |
—
Marvin
from
Binghamton, NY
on
September 26th, 2018
Most Recent 2 Star Reviews
1 Customer Reviews Written Overall
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Do your research first
| I got sucked in with the promise of a better rate. I didn't have them for long (maybe 6 months) and I just happened to call the power company for something service related. I had to look at my bill for the account number and was shocked to see that my latest bill was so high. I asked the rep what my ABest rate was and learned that it was over $.09/kwh-fixed. Through the power company, it was $0.04 variable, but had not gone above $0.06 in the past year. I've been charged double what I would have been. Luckily, they made it easy for me to switch back. I'll never make that mistake again! | |||
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| Likely to recommend |
—
A Williams
from
Buffalo, NY
on
October 14th, 2020
Most Recent 1 Star Reviews
5 Customer Reviews Written Overall
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They raise rates after giving somewhat fixed rate
| When realized I was paying more than Con Ed charges, I called and was promised my rate would not reach double digits again due to high prices I was charged. They kept that promise for a year as I kept an eye on my bill. After that it was random. I have been charge 16-17 cent per kWh at least 2x amount with con ed. I called again to try to some refund for overpriced months and was told I am already on family and friends plan and had the lowest prices already. NOT TRUE! I checked. I gave their customer service 2 stars because the first time they tried. But after that, one call back never came. The other recent call I discussed above. | |||
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| Likely to recommend |
—
Mylee
from
New York City, NY
on
March 25th, 2021
Price jumped 3x after 6 months
| Seems like a scam. The initial rate was good, but suddenly the price jumped 3x after about 6 months. They gave no indication of why. | |||
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| Likely to recommend |
—
Shawn
from
Ithaca, NY
on
September 21st, 2020
Total ripoff!
| Switch and my energy cost doubled! They constantly call on the phone trying to get me back saying they are NYSEG and Ive been over billed. Annoying to say the least! | |||
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| Likely to recommend |
—
P Steward
from
Randolph, NY
on
July 24th, 2020
Con Artists At Best
| Was promised all kinds of savings and within a couple of months my electric bill doubled, cost more for abest supply than for energy used, a total rip off | |||
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| Likely to recommend |
—
Gary Panek
from
Afton, NY
on
March 19th, 2019
Intro rate then HUGE price jump
| Salesman promised me 4.9 cents and that I would be saving 20%. Got 4.9 cents the first month. Just got the 2nd bill and it is .0699 (7 cents per kwh). I checked with my local utility and I would have paid 4.5 cents per kwh if I would not have switched over. Rip off.... Called the ABest contract number on my bill and got a voice mail. | |||
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| Likely to recommend |
—
John
from
Naples, NY
on
December 26th, 2018
Recommended Electricity Plans
Best Green Plan
12 Month Fixed Rate
New York Green 12
11.99¢ / kwh
Rate:
11.99¢
Rate Type:
Fixed Rate
Term Length:
12 months
Early Termination Fee:
$0
Monthly Recurring Charge:
$0.00
Info
Best 24 Month Green
24 Month Fixed Rate
New York Green 24
11.89¢ / kwh
Rate:
11.89¢
Rate Type:
Fixed Rate
Term Length:
24 months
Early Termination Fee:
$0
Monthly Recurring Charge:
$0.00
Info
