Abest Power & Gas Customer Reviews

The best review categories for Abest Power & Gas are their customer service, with an average of 1.5 stars, and their billing & account management system, with an average of 1.3 stars.

Reviews Overall

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Plans & Pricing

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Reviews by Star

Recent Good Review from Mayleen Mueller

Great company

I signed up with them in january of this year and i hadnt have any problems with my rate and i already received all my reward cards

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Customer Service
Account Management
Likely to recommend

— Mayleen Mueller from New York, NY on October 18th, 2019

Most Recent 4 Star Reviews

2 Customer Reviews Written Overall

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Likely to recommend

Great company

I signed up with them in january of this year and i hadnt have any problems with my rate and i already received all my reward cards

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Likely to recommend

— Mayleen Mueller from New York, NY on October 18th, 2019

Fair and Consistent

I enrolledd with Abest power and gas in March 2018. They lowered my rate significantly and I havent had a problem with it since. Fair price and hardly varies

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Likely to recommend

— Marvin from Binghamton, NY on September 26th, 2018

Most Recent 2 Star Reviews

1 Customer Reviews Written Overall

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Likely to recommend

Do your research first

I got sucked in with the promise of a better rate. I didn't have them for long (maybe 6 months) and I just happened to call the power company for something service related. I had to look at my bill for the account number and was shocked to see that my latest bill was so high. I asked the rep what my ABest rate was and learned that it was over $.09/kwh-fixed. Through the power company, it was $0.04 variable, but had not gone above $0.06 in the past year. I've been charged double what I would have been. Luckily, they made it easy for me to switch back. I'll never make that mistake again!

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Likely to recommend

— A Williams from Buffalo, NY on October 14th, 2020

Most Recent 1 Star Reviews

7 Customer Reviews Written Overall

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Abest Green Power Is A Rip Off

Signed up for their introductory rate. After one month, they raised the prices by 400%. Have called them many times to rectify the situation. They lie over the phone, and never reduce the rate. Over 30 days ago, I switched to a different ESCO with a fixed rate plan of 09.99 cents per kwH. Abest is still billing me at 26.63 cents per kwh. More time on the phone, and contacting all government agencies to get Abest Green Powered banned from New York State.

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Likely to recommend

— FRAUD Abest Green Power from White Plains, NY on March 19th, 2022

They Are the worst, Cancel this service asap, stay with your local energy company.

I looked at my bill one day, my local energy was $233.80 and Abest was $309.18 making my bill a total of $542.80, avoid this company like your savings and finance depends on it because you will not be saving any money at all.

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Likely to recommend

— AJ from Carmel, NY on May 7th, 2021

They raise rates after giving somewhat fixed rate

When realized I was paying more than Con Ed charges, I called and was promised my rate would not reach double digits again due to high prices I was charged. They kept that promise for a year as I kept an eye on my bill. After that it was random. I have been charge 16-17 cent per kWh at least 2x amount with con ed. I called again to try to some refund for overpriced months and was told I am already on family and friends plan and had the lowest prices already. NOT TRUE! I checked. I gave their customer service 2 stars because the first time they tried. But after that, one call back never came. The other recent call I discussed above.

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Likely to recommend

— Mylee from New York, NY on March 25th, 2021

Price jumped 3x after 6 months

Seems like a scam. The initial rate was good, but suddenly the price jumped 3x after about 6 months. They gave no indication of why.

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Likely to recommend

— Shawn from Ithaca, NY on September 21st, 2020

Total ripoff!

Switch and my energy cost doubled! They constantly call on the phone trying to get me back saying they are NYSEG and Ive been over billed. Annoying to say the least!

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Likely to recommend

— P Steward from Randolph, NY on July 24th, 2020

Con Artists At Best

Was promised all kinds of savings and within a couple of months my electric bill doubled, cost more for abest supply than for energy used, a total rip off

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Likely to recommend

— Gary Panek from Afton, NY on March 19th, 2019

Intro rate then HUGE price jump

Salesman promised me 4.9 cents and that I would be saving 20%. Got 4.9 cents the first month. Just got the 2nd bill and it is .0699 (7 cents per kwh). I checked with my local utility and I would have paid 4.5 cents per kwh if I would not have switched over. Rip off.... Called the ABest contract number on my bill and got a voice mail.