Our Rating of ENGIE
All ENGIE Plans
ENGIE Plan Summary
We recommend plans from American Power & Gas and Major Energy instead.
No 4-5 star reviews have been posted or approved yet
No 3-4 star reviews have been posted or approved yet
No 2-3 star reviews have been posted or approved yet
1-2 Star Reviews: 6 (100%)
NOT HAPPY
Salesman comes in signs us up to contract thru 2023 for business/residential. Came home 8/13/2021 power out, call Oncor they say I have no provider listed, call Engie they say I changed my provider in June! NO I DID NOT please reinstate as my provider, we can do that on 8/17/2021, DO YOU NOT REALIZE IT IS SUMMER IN TEXAS!!!! 4 hours later power is on and Oncor will send Engie an emergency reinstatement. FIxed right? WRONG!!! Got home 8/23 /2021 power out, call Oncor they received a MOVE OUT ORDER for my address, I still live HERE! Engie Will not reinstate with current rate and will have a salesman call me in 14 days, Oncor says it was Engie, Engie says it was Oncor! Someone needs to take responsibility for this mistake AND NO ONE WILL!!!! I feel like I am lost with this issue. Show me where I agreed to another provider??? CAN'T play me the recording where I asked to change Provider?? CAN'T !!!! You are not willing to help me, work with me, are anything. I will tell everyone I know NOT TO USE YOU!!!!!!
ENGIE News
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ENGIE FAQs
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Where can I order ENGIE electricity?
- ENGIE has electricity plans in Texas
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Where can I order ENGIE natural gas?
- ENGIE does not have any natural gas plans
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What do customers think about ENGIE?
- That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average ENGIE customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.
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