All 5 Star Reviews

2 Customer Reviews Written Overall


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Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
On-line signup with direct energy
In less that 10 minutes Kim had me setup for the fixed plan for electricity.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Andrew from Binghamton, NY on December 7th, 2017
Wow, that's great to hear that our customer care agent Kim was able to take care of your needs efficiently. We will be sure to forward this feedback to the appropriate team. Thank you for choosing Direct Energy. Happy Holidays! - Jane
— Direct Energy
Direct energy
My experience was very good.He explained everything that I need to know.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Carolyn Walker from Brooklyn, NY on March 16th, 2017
Hi Carolyn, thank you for the feedback. Thank you for being a valued customer. Have a nice day! - Cole
— Direct Energy


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