Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
Over charging Rochester NY customers by 300 percent
Get off this scam ASAP, just switch to RGE |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Carey
from
Webster, NY
on
September 1st, 2020

— Direct Energy
Keep an eye on your bill
I was on a fixed rate plan for my house with Direct Energy. When the fixed rate contract ended I did not sign up for another fixed rate contract and was automatically shifted to market rate pricing. Over time their "Market Rate" has crept higher and higher each month. My shop, an couple hundred yards from the house, is on a market rate plan with Ambit New York. The rate charged on my February bill from Ambit is .05902. The rate from Direct Energy is .174487. Nearly 3 times higher! So, what is the true market price? Is Ambit selling power at less than market value? I doubt it. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Dave
from
Locke, NY
on
February 15th, 2019

— Direct Energy
Recommended Electricity Plans
12 Month Plan
12 Month Fixed Rate
12 Month Electricity Plan
8.49¢ / kwh

Rate:
8.49¢
Rate Type:
Fixed Rate
Term Length:
12 months
Early Termination Fee:
$100
Monthly Recurring Charge:
$0.00
Important Documents:
Info
12 Month Plan
12 Month Fixed Rate
12 Month Fixed
8.09¢ / kwh

Rate:
8.09¢
Rate Type:
Fixed Rate
Term Length:
12 months
Early Termination Fee:
$100
Monthly Recurring Charge:
$0.00
Important Documents:
Info